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	Q1. Where can I buy your products? Please introduce your 　　distributor.		A1. We will introduce you a suitable distributor for your location. 　　>> Contact
	Q2. I would like to get a quotation of your products. 　　Please provide us the contact details.		A2. We will introduce you a suitable distributor for your location. 　　>> Contact
	Q3. My cameras need repairing. Please provide us the contact 　　details.		A3. We will provide you the repair service procedure. Please contact 　　the distributor to purchase your cameras from or send your inquiry 　　to us.　>> Contact
	Q4. Are you offering any loan sample program?		A4. Basically, we do not offer the loan sample program prior to 　　purchasing.
	Q5. Do you have any customization flexibility?		A5. Yes, we would be able to provide you as special order item. 　　Please contact your supplier while providing the required 　　specification and quantity.
	Q6. I would like to know how much your customization flexibility 　　can take. Please specify the make-to-order description as an 　　illustration		A6. [As an example] 　　・Producing the special lens mount for our cameras in order to 　　　meet any lens. 　　・Producing the cameras with suitable connectors 　　　(Video, Power etc...) 　　・Offering the suitable camera configuration for customer’s usage 　　　environment. 　　・Offering the special coloring and printing on the cameras and 　　　accessories. 　　 Above are examples of our custom made product. 　　 Please contact your supplier for more details.
	Q7. Do you have any recommended lens to use with your camera? 　　And can I purchase the lens with your camera?		A7. We post the recommended lenses with respect to each product in 　　our web site and product catalogue. These lenses can be purchased 　　with camera. Please contact us when you would like to know if the 　　lens can be used with your usage environment.　>> Contact
	Q8. I need your help to making a selection of camera.		A8. We will offer you suitable products depending on your usage. 　　Please provide detailed information such as usage information 　　(size of object, working distance, usage application). If our standard 　　model could not meet your requirement specification, our special 　　order item might be able to meet your expectation. Please contact 　　your supplier or contact us. >> Contact
	Q9. I found my cameras does not exist in your products catalogue 　　any longer, does this mean the models have been discontinued? 　　If that’s the case, Do you have any replacement or successor 　　model?		A9. Basically, products are not listed in our product catalogue has 　　been discontinued. We are going to offer you the replacement 　　or successor model, please contact your supplier or contact us. 　　>> Contact
	Q10. Do you have any camera which will enable us to image clearly 　　　all day and all night?		A10.　We have a Day/Night camera WAT-233. The model provide 　　　 optimized color image under sufficient illumination and 　　　 monochrome image under low-light condition automatically 　　　 and manually.
	Q11. What is HD-SDI output?		A11.　You can find further information on the glossary page. 　　　 Please refer the page.
	Q12. What is HD-TVI output?		A12.　You can find further information on the glossary page. 　　　 Please refer the page.
	Q13. What is One-cable system?		A13.　You can find further information on the glossary page. 　　　 Please refer the page.
	Q14. What is the external synchronization function?		A14.　You can find further information on the glossary page. 　　　 Please refer the page.
	Q15. What is the OSD function?		A15.　You can find further information on the glossary page. 　　　 Please refer the page.
	Q16. What is the Dynamic Range function?		A16.　It describes the ratio between the maximum and minimum 　　　 measurable light intensities. The function will stabilize contrast 　　　 of light and shadow to provide clear and usable image when 　　　 object has extremely bright and dark parts at once.
	Q17. How to adjust the DC iris lens?		A17.　It vary according to the products. Please contact your supplier 　　　 or contact us.　>> Contact
	Q18. Where can I get CAD DATA of your products?		A18.　They can be provided. Please contact your supplier or contact 　　　 us.　>> Contact 　　　[Available CAD data] 　　　　2D：DXF & DWG file format. 　　　　3D：STEP file format
	Q19. How can I get a certificate CE/RoHS conformity?		A19.　They can be provided. Please contact your supplier or contact 　　　 us.　>> Contact
	Q20. Are you able to issue any documents related Export Trade 　　　Control Order?		A20.　We can issue the Parameter Sheet of products, the list of the 　　　 technical data is not related to any restriction subject to Export 　　　 Regulation and Catch-all controls.
	Q21. Do you establish a reliability test in your process? 　　　If yes, please disclose the testing contents.		A21.　We have conducted the reliability test under our internal standard. 　　　 For further details, please contact your supplier or us.　>> Contact
	Q22. Are you able to trace the ship date of my cameras?		A22.　Yes. Please contact your supplier or us while providing the product 　　　 name and its serial No.　>> Contact
	Q23. Where can I find the serial number of products?		A23.　The serial number is a combintion of letters and numbers that is 　　　 printed on the product box and on the product itself. 　　　 It starts with "W" and is 8-11 digits long.